User Terms and Conditions

These Terms and Conditions describe the rules that apply when you register for and use the Funclub casino platform. They explain the relationship between our service and you as a user, including account responsibilities, eligibility, acceptable use, promotions, payments, and how we handle disputes. By creating an account and using the site you agree to comply with these terms and any related policies that we publish.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Use a valid email address and provide truthful personal information during registration. Do not share account credentials, and notify us immediately if you suspect unauthorised access. We may restrict, suspend, or close accounts where there is evidence of fraud, multiple accounts, bonus abuse, or other breaches of these terms.

Verification

We require identity and payment verification before certain transactions, such as withdrawals. You must provide government-issued ID, proof of address, and any documents reasonably requested to satisfy anti-money-laundering and security checks. Until verification is complete we may limit account features, including withdrawals.

Eligibility requirements

Only people who meet the legal age in their province or territory and who are located in permitted jurisdictions may register. You must not open an account if local law prohibits you from gambling online. We reserve the right to refuse service and to close accounts where eligibility cannot be confirmed.

Acceptable platform use

Use the platform for lawful, personal entertainment only. Prohibited activity includes attempting to manipulate games, creating multiple accounts, colluding with others, or using automated software to place bets. If we detect abuse or suspicious patterns, we may withhold funds pending investigation and take appropriate action under these terms.

General bonus and promotion rules

Promotions are subject to specific terms published with each offer. Only one promotion may be active where expressly stated, and promotional balances are subject to wagering requirements, game contribution rules, bet limits, and maximum cashout caps. Misuse of bonus offers, use of restricted games during a promo, or breach of promo rules may result in forfeiture of bonus funds and winnings.

Deposits and withdrawals

Available payment methods and currency options are shown in the cashier. We process deposits promptly, but third-party providers may apply additional delays or fees. Withdrawals are subject to verification checks and any applicable limits. We may set deposit, wagering, and withdrawal limits and require additional documentation for large transactions. Where required under law or our policies, funds may be paid in instalments.

Dispute resolution

If you have a dispute, contact support so we can attempt to resolve it. We aim to respond promptly and work with you in good faith. If an issue remains unresolved, we may ask you to escalate the matter through our formal complaints process. We do not offer legal advice, and pursuing formal legal action is always your right under applicable law.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be posted on the site and, where appropriate, notified to account holders. Continued use of the service after an update constitutes acceptance of the revised terms. For questions about these terms, please contact [email protected].

These terms are provided for use of Fun Club and form the basis of our relationship with you while you use the platform.